At Gritr Gear, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, share, and protect your information when you use our website and purchase our products. Please take the time to read it carefully.
1. Information We Collect
We collect information from you when you:
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Place an Order: When you purchase a product on our site, we collect information such as your name, billing and shipping address, email address, phone number, and payment information. This information is necessary to process your order and fulfill your purchase.
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Create an Account: Creating an account allows you to save your shipping and billing information for quicker future purchases. We collect your name, email address, and password when you create an account.
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Contact Us: When you contact us via email, phone, or our online forms, we collect the information you provide to address your inquiry.
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Subscribe to Our Newsletter: If you subscribe to our newsletter, we collect your email address to send you product updates, promotions, and other marketing communications.
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Browse our Website: We automatically collect information about how you use our website, including your IP address, browser type, device type, pages visited, and time spent on our site. We use cookies and similar tracking technologies to collect this information (see Section 3 below for more on Cookies).
2. How We Use Your Information
We use the information we collect for the following purposes:
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Processing and Fulfilling Orders: To process and ship your orders, provide updates on the status of your order, and handle any returns or exchanges.
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Account Management: To manage your user account, save your information for future purchases, and enable you to track your orders.
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Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may have.
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Improving Our Website and Services: To understand how our website is used, identify areas for improvement, and enhance the user experience.
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Marketing and Promotions: To send you marketing communications, newsletters, and promotions, provided you have opted in to receive them.
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Compliance with Laws: To comply with legal obligations, enforce our policies, and protect our rights.
3. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. These tools help us:
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Remember your Preferences: Store your user preferences, such as language settings, and items in your shopping cart.
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Analyze Website Usage: Understand how users interact with our site, identify popular pages, and track user behavior to improve our content and navigation.
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Provide a Personalized Experience: Offer you personalized content, product recommendations, and other targeted information based on your browsing behavior.
What are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide data to website owners.
Types of Cookies We Use:
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Essential Cookies: These cookies are crucial for the website to function properly. They enable features like shopping carts and secure checkout processes.
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Analytics Cookies: We use tools like Google Analytics 4 to understand how users interact with our site. These cookies collect data on website usage, allowing us to make informed decisions about website improvements.
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Functional Cookies: These cookies enable enhanced website functionality, like remembering your login details or language preferences.
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Marketing Cookies: We may use these cookies to personalize advertisements based on your interests and browsing history.
Managing Cookies:
You can control and manage cookies through your browser settings. Most web browsers allow you to block or delete cookies, as well as set preferences for how cookies are used. Please note that disabling cookies may affect the functionality of our website and may limit certain features.
4. Sharing Your Information
We may share your personal information with third parties in the following situations:
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Service Providers: We share information with service providers who assist us with tasks such as processing payments, shipping orders, analyzing website usage, and managing email communications. These providers are contractually obligated to protect your information.
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Legal Compliance: We may disclose information if required to do so by law, court order, or government regulations.
We will not sell or rent your personal information to third parties for marketing purposes.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
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Secure Socket Layer (SSL) Encryption: We use SSL encryption to protect your personal information during transmission.
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Password Security: We use industry standard security measures for password storage and protect access to our database.
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Regular Security Audits: We regularly review and update our security practices to ensure the ongoing protection of your information.
However, please remember that no data transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your information.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will post any changes on this page, so please review it regularly. Your continued use of our website after any changes indicates your acceptance of those changes.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: cs@gritrgear.com
Address: 7901 Boulevard 26 Ste 200, North Richland Hills, TX, 76180