GritrGear can ship orders to customers all over the world. We have expertise in international shipping and export compliance. We work in close cooperation with the Department of Commerce and the Department of State to provide our customers with information about exports of restricted products. We also deal with major carriers to ensure the best shipping service.
Below are key points that international customers need to be aware of:
On GritrGear you can find some items highly regulated by US Departments of Commerce and State. Laws and regulations tend to change frequently, therefore you should consult the US Departments of Commerce and State for additional information and guidance before purchasing any product from our website. Do not interpret any information on our product pages as legal advice and check everything beforehand if you intend on taking items outside the United States.
While purchasing from GritrGear.com, you as a customer, confirm that you will comply with every existing law, regulation and policy of the United States of America.
For explicit information on applicable laws, regulations and administrative policies - please contact:
US Department of Commerce
Bureau of Industry and Security
US Department of State
Bureau of Political and Military Affairs
Directorate of Defense Trade Controls
GritrGear.com will not export any of the following products. The list below is subject to change and only covers general categories:
· Firearms and firearm parts of any kind.
· Reloading equipment and accessories.
· Riflescopes, red dots, holographic sights, reflex sights, and laser sights.
· Weapon-Mountable lights.
· Optics mounting hardware (rings, bases, rails, etc).
· Night vision equipment and night vision accessories.
· Thermal imaging equipment and heat seekers.
· Tactical hand-held lights.
· Tactical knives.
· Body armor, tactical helmets, helmet accessories, and shields.
· Handcuffs and batons.
· Pepper sprays.
· Medical kits of any kind.
· Items containing Lithium ion (Li-ion) (including lithium polymer (Li-Po)) and Lithium metal batteries.
OPTICS that are OK to ship internationally:
· Binoculars and monoculars (except for thermal and night vision, digital binoculars and monoculars with night mode are OK).
· Spotting scopes.
· Flashlights (except for weapon-mountable and tactical).
*Please note that any of the above that are built to military grade will NOT be exported
Electronic Export Information (EEI)
(also known as Automated Export System (AES))
When the value of the commodity classified under each individual Schedule B number is over $2,500 or if a validated export license is required to export the commodity, you will need to fill in the Electronic Export Information (EEI), also known as Automated Export System (AES). The exporter prepares the EEI and the carrier files it with U.S. Customs and Border Protection (CBP) through the AES or AES Direct.
Your international order will be shipped only after completion of International Payment Verification and product check for export compliance. Should your order not meet our export guidelines and policy, we reserve a full right to cancel it.
International Taxes, Duties and Fees
You are responsible for all laws, local regulations and rules that may be imposed on your order upon arrival into your country. By placing the order, you confirm that you are solely responsible for these fees. Should you decide to cancel your order, any fees we charged for the return shipment will be deducted from your refund.
International Shipping Timelines
Shipping timelines differ by country and chosen shipping method:
International Priority shipments - 10 - 14 days.
International Express shipments - 3 and 7 days.
These estimates are valid for transit time and do not include time associated with customs clearance.
International Payment Options
To successfully perform the payment order, a credit card should be from countries supporting credit card verification process. Verified PayPal payments are also acceptable. For all other cases, you will need to make payment by use of a wire transfer. To get instructions on a wire transfer, contact our customer service team beforehand.
International refunds are handled in the same way as domestic refunds. For more details have a look at our Returns/Exchanges/Refunds section.
At GritrGear, we believe limited warranties lack real grit. So we’ve created our UNLIMITED GRIT Warranty.
All you need is to fill in the UNLIMITED GRIT Warranty form. To learn more about warranty terms & conditions please visit warranty.gritrgear.com.
Keep in mind: you are allowed to register UNLIMITED GRIT Warranty only within 60 days of placing your order.